2:01 am |
camerontoth: |
Good Evening! #eventprofs |
2:01 am |
camerontoth: |
@psalinger - I am moderating tonight. #eventprofs |
2:03 am |
camerontoth: |
Everyone please introduce yourself! Name and what you do. #eventprofs |
2:03 am |
camerontoth: |
My Name is Cameron Toth and I connect people through Social Media. I also prepare HS students for college and career. #eventprofs |
2:03 am |
psalinger: |
@camerontoth Paul Salinger, VP of Marketing at Oracle #eventprofs |
2:04 am |
MichaelMcCurry: |
Mike McCurry with Experient, Chicago #eventprofs |
2:05 am |
lyksumlikrish: |
Ready to say "no" to a free booth staffer? http://ow.ly/12KAD #tradeshows #eventprofs |
2:05 am |
camerontoth: |
Once you have introduced yourself please share your favorite household appliance and why it is your favorite. #eventprofs |
2:05 am |
MichaelMcCurry: |
I am an Account Manager I do consultant work with Associations and Corporations #eventprofs |
2:06 am |
MichaelMcCurry: |
Refrigerator, cuz it contains many yummy things #eventprofs |
2:06 am |
camerontoth: |
My favorite household appliance is the Shower/Bath especially with hot water. #eventprofs |
2:06 am |
psalinger: |
@camerontoth fav appliance is my refrig cuz I'm a foody and it's always full of good, fresh food #eventprofs |
2:06 am |
camerontoth: |
I love the Shower because it is my favorite place to think. #eventprofs |
2:08 am |
dwheeler11: |
Danalynne Wheeler with Sybase, SF East Bay. I love my Japanese electric hot water dispenser - tea, cup o' soup & cocoa in secs! #eventprofs |
2:08 am |
camerontoth: |
@lyksumlikrish - Are you joining the chat tonight? #eventprofs |
2:08 am |
psalinger: |
@camerontoth agree that shower is a great creative thinking appliance :-) #eventprofs |
2:09 am |
MichaelMcCurry: |
All my followers I am on chat for bua, plz filter if not interested, and don't unfollow... thank you #eventprofs |
2:09 am |
dwheeler11: |
anyone else getting TweetChat #fail? #eventprofs |
2:11 am |
psalinger: |
@dwheeler11 yes, keep getting tech difficulties message on tweetchat #eventprofs |
2:11 am |
psalinger: |
RT @MichaelMcCurry: All my followers i'm on chat 4 bua, plz filter if not interested, & dont unfollow... thank U #eventprofs (me 2) |
2:11 am |
MichaelMcCurry: |
RT @dwheeler11: anyone else getting TweetChat #fail? #eventprofs --> yes... booo! |
2:11 am |
camerontoth: |
Twitter is definitely moving slow. #eventprofs |
2:11 am |
camerontoth: |
I am getting the same thing. RT @psalinger: @dwheeler11 yes, keep getting tech difficulties message on tweetchat #eventprofs |
2:12 am |
MPINCC: |
RT @MPIRandyC: Here?s a Twitterrific Bonus for Joining #MPI Plus, you'll see the future #eventprofs#assnprofs #events #meetings http://ow.ly/13ayk |
2:12 am |
camerontoth: |
Let's jump into our topic Creating Relationships #eventprofs |
2:13 am |
MPINCC: |
RT @mpitradeshows: hosted buyer appointment setting begins this THURSDAY - program members, watch your inbox! #md10 #mpi #eventprofs |
2:13 am |
camerontoth: |
@MPINCC - We are in the middle of an #eventprofs Chat |
2:14 am |
camerontoth: |
Let's jump into our topic: Creating Relationships #eventprofs |
2:14 am |
psalinger: |
@camerontoth ok, is there a starter Q to this conversation? #eventprofs |
2:15 am |
mrshasten: |
Meg here, event manager advocating SM integration #eventprofs |
2:16 am |
camerontoth: |
@psalinger - Sorry - A little under the weather and twitter is throwing me for a loop #eventprofs |
2:16 am |
MichaelMcCurry: |
RT @mrshasten: Meg here, event manager advocating SM integration #eventprofs -- Hi Meg |
2:16 am |
camerontoth: |
#eventprofs - How do you create your relationships with partners and clients? |
2:17 am |
BrittaniMEvents: |
RT @camerontoth: #eventprofs - How do you create your relationships with partners and clients? |
2:17 am |
MichaelMcCurry: |
RT @psalinger: @camerontoth ok, is there a starter Q to this conversation? #eventprofs --> amen to that |
2:17 am |
camerontoth: |
Welcome #eventprofs !!! @MichaelMcCurry @mrshasten @psalinger @dwheeler11 @lyksumlikrish |
2:18 am |
MichaelMcCurry: |
RT @camerontoth: #eventprofs - How do you create your relationships with partners and clients? --> by engaging with them.. learning biz |
2:18 am |
BrittaniMEvents: |
@dwheeler11 try tweetgrid #eventprofs |
2:19 am |
psalinger: |
@camerontoth I think 2 methods - extension and amplification of traditional mktg, and people centric approach/cultural shift #eventprofs |
2:19 am |
BrittaniMEvents: |
@camerontoth thanks! #eventprofs |
2:19 am |
camerontoth: |
What creates a strong relationship? strong being defined by value #eventprofs |
2:19 am |
mycrowdca: |
RT @michellebruno - nice mix of low cost social media webinars http://bit.ly/90RElx #eventprofs #in#iaee |
2:19 am |
executiveoasis: |
Great question. With alliance partners one key is to vet each new request to ensure it's bonafide. #eventprofs |
2:20 am |
camerontoth: |
@MichaelMcCurry - What are some ways you engage to create relationships? #eventprofs |
2:20 am |
psalinger: |
@camerontoth making it a win/win where you make the customer/partner successful and influential in the broad social sphere #eventprofs |
2:21 am |
mrshasten: |
@camerontoth Create or maintain relationships? #eventprofs |
2:21 am |
camerontoth: |
RT @psalinger: I think 2 methods - extension and amplification of traditional mktg, and people centric approach/cultural shift #eventprofs |
2:21 am |
MichaelMcCurry: |
@camerontoth The real message is 2 take an interest & seek 2 learn about your clients and vendors... understand their challenges #eventprofs |
2:21 am |
camerontoth: |
Welcome!! @executiveoasis #eventprofs |
2:22 am |
psalinger: |
RT @MichaelMcCurry The real msg is 2 take an interest & seek 2 learn abt yr clients & vendors... understand their challenges #eventprofs |
2:22 am |
camerontoth: |
@MichaelMcCurry - I like the understanding their challenges piece of that. What are some key ways to do that? #eventprofs |
2:22 am |
BrittaniMEvents: |
RT @MichaelMcCurry: The real message is 2 take an interest &learn about your clients and vendors...understand their challenges #eventprofs |
2:22 am |
mrshasten: |
RT @psalinger: making it a win/win where you make the customer/partner successful and influential in the broad social sphere #eventprofs YES |
2:22 am |
executiveoasis: |
If one is always getting alliance partners to quote on business that goes no where, it will put a strain on relationships. #eventprofs |
2:23 am |
dwheeler11: |
@camerontoth strong relationships are generally the ones considered partnerships by both vendor and client (not power-based) #eventprofs |
2:24 am |
camerontoth: |
@mrshasten - Just talking about Creating Relationships right now. We will get to maintaining them in just a bit. #eventprofs |
2:24 am |
MichaelMcCurry: |
Ulitimate service is 2 make tough decision to recommend someone elses solution to a client when yours does not fit the best way #eventprofs |
2:24 am |
psalinger: |
@camerontoth re @Michael McCurry post - rlly delving in2 audience concerns, both macro & micro 2 understand how 2 deliver value #eventprofs |
2:25 am |
theexpogroup: |
RT @MichaelMcCurry: Ulitimate service is 2 make tough decision to recommend someone elses solution to a client when yours does not fit the best way #eventprofs |
2:26 am |
nicolejensen: |
@SharonPaterson tell them to slag off if it gets too bad. They're probably just wanting to make sure everything gets done. #eventprofs |
2:26 am |
executiveoasis: |
Respect their time. With clients, find out what is of value to them. Care enough interest to advise re pitfalls - this is tough #eventprofs |
2:26 am |
dwheeler11: |
for the relationship to achieve real success you have to respect and value your vendor/client/partner/customer and their input #eventprofs |
2:26 am |
camerontoth: |
@MichaelMcCurry - Absolutely. I think that is a big trust builder. I have heard of some ways to help bring that client back. #eventprofs |
2:26 am |
psalinger: |
@MichaelMcCurry that's a good one. you want to constantly deliver value, regardless if u are the value or not #eventprofs |
2:27 am |
MichaelMcCurry: |
RT @CameronToth: I like the understanding their challenges piece of that. What are some key ways to do that? #eventprofs -->by listening! |
2:27 am |
mrshasten: |
@camerontoth #eventprofs to understand, do your homework, research |
2:27 am |
camerontoth: |
Welcome! @theexpogroup #eventprofs |
2:28 am |
psalinger: |
@dwheeler11 yes, and by respecting and valuing their input and promoting it, you build trust and build the relationship #eventprofs |
2:28 am |
MichaelMcCurry: |
RT @psalinger: @MichaelMcCurry that's good one. you want 2 constantly deliver value, regardless if u are value or not #eventprofs -- Agreed |
2:29 am |
camerontoth: |
@MichaelMcCurry - Over the course of many chats it is amazing how many times listening comes up #eventprofs |
2:29 am |
executiveoasis: |
@MichaelMcCurry Ditto with styles mismatch. If you value smooth logistics & client values impromptu, best refer to someone else #eventprofs. |
2:29 am |
dwheeler11: |
@BrittaniMEvents thanks for the TweetGrid tip, that works even better than TweetChat! #eventprofs |
2:29 am |
camerontoth: |
Listening seems to be the major foundation for all great relationships. #eventprofs |
2:29 am |
MichaelMcCurry: |
RT @camerontoth: @MichaelMcCurry - Over the course of many chats it is amazing how many times listening comes up #eventprofs -- OMG true! |
2:30 am |
psalinger: |
RT @camerontoth: Listening seems to be the major foundation for all great relationships. #eventprofs(totally agree) |
2:31 am |
MichaelMcCurry: |
RT @camerontoth: Listening seems to be the major foundation for all great relationships. #eventprofs-- this is absolute truth!!! |
2:31 am |
lyksumlikrish: |
#eventprofs Hey there! Jenise Fryatt here joining in late. |
2:31 am |
mrshasten: |
Share in client/vendor goals too #eventprofs |
2:31 am |
camerontoth: |
RT @psalinger: yes, and by respecting and valuing their input and promoting it, you build trust and build the relationship #eventprofs |
2:32 am |
psalinger: |
another key component of building (and maintaining) relationship is constant exchange of learning and ideas to grow together #eventprofs |
2:32 am |
executiveoasis: |
Seems like a great discussion. Sorry I have to run. I have an early meeting with a colleague. Look forward to transcript. Bye #eventprofs |
2:32 am |
camerontoth: |
Welcome! @lyksumlikrish #eventprofs |
2:33 am |
camerontoth: |
@psalinger - Great way to bring us into the second part of this topic! #eventprofs |
2:34 am |
lyksumlikrish: |
I'm searching for eventprofs live on TweetGrid Search - http://tweetgrid.com/search?q=eventprofs#eventprofs |
2:34 am |
camerontoth: |
OK - We have listened! Engaged! Earned Trust! Provided Value! Worked to understand clients needs! #eventprofs |
2:35 am |
camerontoth: |
#eventprofs |
2:35 am |
camerontoth: |
Now How do we MAINTAIN RELATIONSHIPS? #eventprofs |
2:36 am |
camerontoth: |
@executiveoasis Thanks for joining - See you around the Twitterverse! :-) #eventprofs |
2:37 am |
camerontoth: |
RT @psalinger: building (and maintaining) relationship is constant exchange of learning and ideas to grow together #eventprofs |
2:37 am |
lyksumlikrish: |
If you're listening, you will see ways that you can help people achieve what they want #eventprofs |
2:38 am |
psalinger: |
@camerontoth it's alot of the same as building, but maintaining gets tricky doesn't it. you have to be able to agree/disagree #eventprofs |
2:38 am |
camerontoth: |
How do you maintain relationships after the initial interaction, sale, conversation, etc.? #eventprofs |
2:38 am |
psalinger: |
and stay "friends" by that exchange of ideas and respecting each other and promoting each other #eventprofs |
2:38 am |
MichaelMcCurry: |
@camerontoth consistency, transparency and integrity #eventprofs |
2:39 am |
camerontoth: |
@psalinger - I think maintaining a relationship, especially and engaged one, is very difficult. #eventprofs |
2:39 am |
camerontoth: |
RT @MichaelMcCurry: @camerontoth consistency, transparency and integrity #eventprofs |
2:39 am |
eatingforfun: |
http://bit.ly/dyg9YJ fav appliance is my refrig cuz I'm a foody and it's always full of good, fresh food #eventprofs |
2:39 am |
camerontoth: |
@MichaelMcCurry - Any tips for consistency? I think that is where most folks get bogged down. #eventprofs |
2:40 am |
BrittaniMEvents: |
With vendors I stay consistent and loyal....by building the relationships with trust. #eventprofs |
2:40 am |
psalinger: |
@MichaelMcCurry yes, agree. all of those traits are really important in maintaining relationships #eventprofs |
2:40 am |
camerontoth: |
RT @lyksumlikrish: If you're listening, you will see ways that you can help people achieve what they want #eventprofs |
2:41 am |
mrshasten: |
Must be able to communicate solutions, generate ideas and be a sounding board all at same time, both leader & follower #eventprofs |
2:41 am |
psalinger: |
@camerontoth yes, I would agree. like friendships IRL, it takes work and constancy #eventprofs |
2:41 am |
MichaelMcCurry: |
RT @CameronToth: @MichaelMcCurry - tips for consistency? I think that is where most folks get bogged down. #eventprofs -- always respond |
2:42 am |
camerontoth: |
@mrshasten - We talk about listening a lot but communication skills are really important as well. #eventprofs |
2:42 am |
psalinger: |
@MichaelMcCurry always respond, even if it hurts, feedback is good and we should appreciate it, good or bad #eventprofs |
2:42 am |
lyksumlikrish: |
Do you call to see how your friends are doing? Comment on clients Facebook pages, DM them on Twitter just to say hi #eventprofs |
2:42 am |
MichaelMcCurry: |
@camerontoth silence is deafening.. if u do not respond them ppl lose trust and confidence #eventprofs |
2:42 am |
camerontoth: |
@mrshasten - Being able to communicate solutions is something I struggle with all the time. #eventprofs |
2:43 am |
dwheeler11: |
keep lines of communication open - even if you don't have answers, make sure the other person knows the status #eventprofs |
2:43 am |
psalinger: |
RT @MichaelMcCurry: @camerontoth silence is deafening.. if u do not respond them ppl lose trust and confidence #eventprofs |
2:43 am |
BrittaniMEvents: |
RT @dwheeler11: keep lines of communication open - even if you don't have answers, make sure the other person knows the status #eventprofs |
2:43 am |
MichaelMcCurry: |
RT @psalinger: @MichaelMcCurry always respond, even if it hurts, feedback is good & we should appreciate good or bad #eventprofs -- YES! |
2:44 am |
camerontoth: |
@MichaelMcCurry - That's a big one. If you get an email respond - doesn't have to be an essay - and picking up the phone is OK #eventprofs |
2:44 am |
conceptBAIT: |
#eventprofs, now in celebration of our new website's "Virtual Canvas" receive 10% off your spandex linen rentals thru 03/31/10. Call Tim... |
2:45 am |
camerontoth: |
@BrittaniMEvents - Biggest rule in Social Media and Marketing is that people like dealing with people - Right? #eventprofs |
2:45 am |
FusedMind: |
RT @CameronToth: RT @lyksumlikrish: If you're listening, you will see ways that you can help people achieve what they want #eventprofs |
2:45 am |
camerontoth: |
RT @lyksumlikrish: Do you call to see how your friends are doing? Comment on clients Facebook pages, ...i #eventprofs |
2:46 am |
MichaelMcCurry: |
most of us are human.. :) we make mistakes but if we respond ppl respect us for being honest #eventprofs |
2:46 am |
psalinger: |
RT @MichaelMcCurry: most of us are human.. :) we make mistakes but if we respond ppl respect us for being honest #eventprofs YES! |
2:47 am |
camerontoth: |
RT @MichaelMcCurry: most of us are human.. :) we make mistakes but if we respond ppl respect us for being honest #eventprofs |
2:47 am |
camerontoth: |
How do we decide on our goals for relationships? #eventprofs |
2:48 am |
conceptBAIT: |
#EventProfs | Call Tim Thompson @ BAITspace in St. Pete [727-321-5350] for details on spandex linen rental promotion... |
2:49 am |
BrittaniMEvents: |
@camerontoth absolutely! I find that constant communication works best on both parties because we can all learn from each other #eventprofs |
2:49 am |
camerontoth: |
When maintaining/creating a relationship what should your goal/objective/expectation be? #eventprofs |
2:49 am |
MichaelMcCurry: |
RT @camerontoth: How do we decide on our goals for relationships? #eventprofs --> collaboratively, the focus must be mutually beneficial ! |
2:50 am |
camerontoth: |
@conceptBAIT We are in the middle of an #eventprofs CHAT - Your advertisements are insensitive. |
2:51 am |
camerontoth: |
@MichaelMcCurry - I agree. Mutually Beneficial relationships are definitely easier to maintain. #eventprofs |
2:51 am |
psalinger: |
@camerontoth building for the long term - creating mutual advocacy and long term learning for trust and integrity #eventprofs |
2:51 am |
MichaelMcCurry: |
@camerontoth it is the essence of fairness... mutually beneficial #eventprofs |
2:52 am |
BrittaniMEvents: |
RT @camerontoth: How do we decide on our goals for relationships? -> find a common purpose that is mutually beneficial #eventprofs |
2:52 am |
camerontoth: |
@psalinger - I sense a lot of boy scout in you Paul! :-) #eventprofs |
2:52 am |
camerontoth: |
RT @MichaelMcCurry: @camerontoth it is the essence of fairness... mutually beneficial #eventprofs |
2:52 am |
lyksumlikrish: |
Sometimes relationship goals are necessary, but not always. You never know where some relationships can lead. #eventprofs |
2:53 am |
MichaelMcCurry: |
@lyksumlikrish 'amen to that Jenise... look where my marriage ended :) LOL #eventprofs |
2:54 am |
camerontoth: |
@lyksumlikrish - That is a great point. I felt funny typing the question because I feel the same way. #eventprofs |
2:54 am |
lyksumlikrish: |
@MichaelMcCurry LOL That wasn't exactly what I meant. :-) #eventprofs |
2:55 am |
psalinger: |
@camerontoth lol, I was never a very good boy scout, but hopefully am a good customer advocate :-) #eventprofs |
2:55 am |
MichaelMcCurry: |
@lyksumlikrish I know... just tried to add some humor to the conversation #eventprofs |
2:55 am |
lyksumlikrish: |
@camerontoth Most of my relationships on Twitter have no expressed or predetermined goals but I think they will be beneficial. #eventprofs |
2:55 am |
camerontoth: |
@lyksumlikrish -But on the other hand when you devote time to SM and F2F meetings it is good to step in with a goal! #eventprofs |
2:56 am |
MichaelMcCurry: |
@camerontoth depends on what the goal is #eventprofs |
2:56 am |
dwheeler11: |
if you hate/dread/put off communication with a business partner, examine whether it's really valuable for you #eventprofs |
2:57 am |
camerontoth: |
@lyksumlikrish - I don't think it is good to be cold blooded but stepping in with a plan makes sense. #eventprofs |
2:57 am |
psalinger: |
@camerontoth ok, gotta bail now, thanks for moderating. have a great evening #eventprofs |
2:57 am |
camerontoth: |
@dwheeler11 Danalynne - All I have to say is Word! #eventprofs |
2:57 am |
camerontoth: |
@psalinger - Thanks Paul! #eventprofs |
2:58 am |
camerontoth: |
Alright - Key Take Aways from tonight? #eventprofs |
2:58 am |
lyksumlikrish: |
@camerontoth I think sometimes a relationship needs to progress for a while before determining goals. :-) #eventprofs |
2:58 am |
MichaelMcCurry: |
@camerontoth my closing comment is give more than you get... that is the best approach.. will reap good things 4 relationships #eventprofs |
2:59 am |
lyksumlikrish: |
RT @MichaelMcCurry: @camerontoth my closing comment is give more than you get... that is the best approach.. #eventprofs |
2:59 am |
camerontoth: |
RT @MichaelMcCurry "Give more than you get" #eventprofs |
3:00 am |
BrittaniMEvents: |
RT @camerontoth: RT @MichaelMcCurry "Give more than you get" #eventprofs |
3:00 am |
lyksumlikrish: |
Chris Brogan says promote other people 12 times more than you promote yourself #eventprofs |
3:01 am |
MichaelMcCurry: |
@camerontoth Thanks for moderating this discussion... great job! #eventprofs |
3:01 am |
dwheeler11: |
be open to opportunities but don't try to force them! #eventprofs |
3:01 am |
camerontoth: |
Some of the key pieces I noticed: "Listening" "Communicating" "Accessible/Responsive" "Giving Value" "earning Trust" #eventprofs |
3:02 am |
MichaelMcCurry: |
RT @camerontoth: Some key pieces I noticed: "Listening" "Communicating" "Accessible/Responsive" "Giving Value" "earning Trust" #eventprofs |
3:02 am |
camerontoth: |
@lyksumlikrish - Did you read "Trust Agents" - I really enjoyed that book. It had a lot of jewels. #eventprofs |
3:02 am |
camerontoth: |
RT @dwheeler11: be open to opportunities but don't try to force them! #eventprofs |
3:02 am |
dwheeler11: |
RT @MichaelMcCurry: @camerontoth Thanks for moderating this discussion... great job! #eventprofs--- I second that! |
3:02 am |
lyksumlikrish: |
Yup, I listned to it on my ipod. Excellent advice! #eventprofs |
3:03 am |
camerontoth: |
@MichaelMcCurry - Thank you for being a part of it. #eventprofs |
3:03 am |
camerontoth: |
@dwheeler11 - Thanks for taking part! #eventprofs |
3:03 am |
MichaelMcCurry: |
Your question each day to your circle of influence should be "What can I do for you?" #eventprofs |
3:03 am |
lyksumlikrish: |
Great chat Cameron. As always, you rock! #eventprofs |
3:04 am |
MichaelMcCurry: |
@CameronToth my pleasure... great discussion #eventprofs |
3:04 am |
camerontoth: |
@lyksumlikrish - Wow, I feel ancient having actually read the book... on paper.. hard cover no less. #eventprofs |
3:05 am |
lyksumlikrish: |
Las Vegas CVB head sees signs of 2010 growth http://ow.ly/12KUx #eventprofs #travel |
3:05 am |
camerontoth: |
@lyksumlikrish - Thank you Jenise! Very sweet of you to say that! Thanks for being a part of the chat tonight! #eventprofs |
3:05 am |
MsStallings: |
SO excited for #EC10 and NYC!! BIG Wknd Coming Up ? Goals for my EventCamp Experience.http://bit.ly/cdnlnd #EC10 #eventprofs |
3:05 am |
camerontoth: |
RT @MichaelMcCurry: Your question each day to your circle of influence should be "What can I do for you?" #eventprofs |
3:05 am |
dwheeler11: |
Another daily question - "how can I help you do whatever it is that you do --- even better"? #eventprofs |
3:06 am |
MichaelMcCurry: |
RT @dwheeler11: Another daily question - "how can I help you do whatever it is that you do --- even better"? --> Great! #eventprofs |
3:07 am |
BrittaniMEvents: |
Great Chat! #eventprofs |
3:07 am |
dwheeler11: |
great chat tonight all - thanks! Looking forward to meeting many of you in person this weekend @EventCampNYC #EC10 #eventprofs |
3:08 am |
camerontoth: |
Thanks for being a part of it - Have a great night! @BrittaniMEvents #eventprofs |
3:08 am |
camerontoth: |
RT @dwheeler11: Looking forward to meeting many of you in person this weekend @EventCampNYC#EC10 #eventprofs |
3:08 am |
MichaelMcCurry: |
@camerontoth Have a great night Cameron and everyone else!! #eventprofs |
3:10 am |
MichaelMcCurry: |
RT @dwheeler11: great chat tonight all - thanks! Looking forward to mtg many of you this weekend @EventCampNYC #EC10 - Yes! #eventprofs |
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